Privacy Policy

We may collect information in the following ways.

Information You Provide to Us

When you submit information through the Website, including through a contact form, inquiry form, meeting request, chatbot, or similar feature, we may collect information such as:

• Name
• Business or organization name
• Job title
• Email address
• Telephone number
• Information included in your message or inquiry
• Information you voluntarily provide regarding a potential business relationship, partnership, service request, or project

Please do not submit passwords, financial account information, government identification numbers, medical information, or other sensitive personal information through our Website unless specifically requested through an appropriate secure process.

Information Collected Automatically

When you visit the Website, certain information may be collected automatically through cookies, analytics technologies, server logs, and similar technologies, including:

• Internet Protocol (IP) address
• Browser type
• Device type
• Operating system
• Approximate geographic location
• Referring website
• Pages viewed
• Time spent on the Website
• Date and time of visits
• Website interaction and navigation information
• Cookie or similar device identifiers

We use this information primarily to operate, secure, analyze, and improve the Website.

The Website may use cookies and similar technologies to support functionality, understand Website usage, measure performance, improve user experience, and maintain Website security.

We may use services such as:

• Google Analytics
• Google Tag Manager
• Zoho applications and integrations
• Website hosting, security, and performance providers

These providers may process technical and usage information according to their own privacy practices and our contractual arrangements with them.

You may be able to control cookies through your browser settings and, where available, Website privacy or consent controls. Disabling certain cookies may affect some Website functionality.

We may use personal information to:

• Respond to inquiries and requests
• Communicate with prospective clients, customers, partners, vendors, and other business contacts
• Schedule meetings or follow-up communications
• Manage potential and existing business relationships
• Provide information about NexGenTek services and capabilities
• Operate and improve the Website
• Understand Website usage and performance
• Maintain security and prevent fraud, abuse, or unauthorized activity
• Maintain business and communication records
• Comply with applicable laws, legal processes, and regulatory requirements
• Protect the rights, property, security, and interests of NexGenTek and others

We may also use information for other purposes disclosed to you when the information is collected or with your consent where required.

We may share personal information with service providers that assist us with legitimate business functions, such as:

• Website hosting
• Cloud infrastructure
• Website analytics
• Customer relationship management
• Communications
• Scheduling
• Website forms and chat functionality
• Security and fraud prevention
• Information technology support
• Professional services

These providers are permitted to process information only for authorized business purposes and subject to applicable contractual and legal obligations.

We may also disclose information:

• When required by law, subpoena, court order, or other legal process
• To protect NexGenTek, our users, or others from fraud, security threats, or unlawful activity
• In connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction
• With your direction or consent

NexGenTek does not sell personal information for monetary consideration.

Certain analytics, cookies, or third-party technologies may be treated as “sharing,” “targeted advertising,” or a similar activity under some privacy laws depending on how those technologies are configured and used.

Where applicable law provides an opt-out right, NexGenTek will honor applicable legally required privacy choices and opt-out mechanisms.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Responding to and maintaining business communications
• Managing prospective or existing business relationships
• Maintaining appropriate business records
• Meeting legal, accounting, regulatory, security, and contractual obligations
• Resolving disputes
• Enforcing agreements

Retention periods may vary depending on the type of information and the reason it was collected.

NexGenTek uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.

However, no Internet transmission, website, database, or electronic storage system can be guaranteed to be completely secure. You should use appropriate caution when transmitting information electronically.

Depending on where you live and applicable law, you may have rights concerning your personal information, including the right to:

• Confirm whether we process your personal information
• Request access to personal information we maintain about you
• Request correction of inaccurate personal information
• Request deletion of certain personal information
• Request a portable copy of certain personal information
• Opt out of certain sales, sharing, targeted advertising, or profiling activities where applicable
• Appeal certain decisions regarding a privacy request where applicable
• Exercise privacy rights without unlawful discrimination or retaliation

These rights are subject to applicable exceptions and verification requirements.

To submit a privacy request, contact: info@nexgentek.ai

Please include “Privacy Request” in the subject line and provide enough information for us to identify and respond to your request.

We may need to verify your identity before completing certain requests.

Where permitted by applicable law, an authorized agent may submit a request on your behalf, subject to appropriate verification.

Texas residents may have rights under the Texas Data Privacy and Security Act and other applicable Texas privacy laws.

Depending on applicability, these rights may include access, correction, deletion, portability, and the ability to opt out of certain processing involving targeted advertising, sale of personal data, or certain profiling.

If we deny an eligible privacy request, you may have the right to appeal our decision. Appeal requests may be sent to: info@nexgentek.ai

Please include “Privacy Appeal” in the subject line.

California residents may have additional rights under California privacy laws, where applicable, including rights relating to:

• Access
• Deletion
• Correction
• Information about collection and disclosure practices
• Opting out of the sale or sharing of personal information
• Limiting certain uses of sensitive personal information
• Non-discrimination for exercising privacy rights

NexGenTek does not sell personal information for monetary consideration.

If California law applies to NexGenTek and a particular processing activity constitutes a sale or sharing under California law, applicable opt-out rights will be provided as required.

If you access the Website from outside the United States, your information may be transferred to, stored in, or processed in the United States or other locations where NexGenTek or its service providers operate.

Privacy laws in those locations may differ from the laws in your country.

Where required, NexGenTek will process personal information in accordance with applicable data protection requirements.

The Website is intended for business and general informational purposes and is not directed to children under 13.

We do not knowingly collect personal information from children under 13 through the Website.

If we learn that information from a child under 13 has been collected improperly, we will take reasonable steps to delete it.

The Website may contain links to third-party websites, platforms, services, or applications.

NexGenTek is not responsible for the privacy, security, content, or practices of third parties. We encourage you to review the privacy policies of any third-party services you use.

If you contact NexGenTek regarding our services, partnerships, employment opportunities, events, or other business matters, we may use your contact information to respond and conduct appropriate follow-up.

You may request that we stop non-essential marketing communications by using any unsubscribe mechanism provided or by contacting us at info@nexgentek.ai.

We may continue to send communications that are necessary to respond to an active request or maintain an existing business relationship.

Browser-based “Do Not Track” signals are not implemented consistently across the Internet.

Where applicable law requires recognition of a legally valid browser-based opt-out preference signal, NexGenTek will seek to honor such signals as required.

We may update this Privacy Policy periodically to reflect changes in:

• Our Website
• Our technology
• Our business practices
• Our service providers
• Applicable legal or regulatory requirements

When we update this Privacy Policy, we will revise the “Last Updated” date at the top of this page.

Material changes may also be communicated through the Website where appropriate.

If you have questions about this Privacy Policy or our privacy practices, or wish to exercise an applicable privacy right, please contact:

Please use “Privacy Request” in the subject line for privacy-related requests.